Some thoughts upon troubleshooting theory. Two methods of troubleshooting exist:
- Things you do because, based on your knowledge of the product, you suspect it will make a difference.
- Things you do only because you can.
Our DVR has been acting comcastic lately, by which I mean craptacular. It refuses to respond to the remote, it freezes or resets in the middle of recording, et cetera. There are exactly two things you can do with the DVR, both of which are troubleshooting steps of the 'becuase I can' varitey.
- Turn it on and off using the power switch.
- Turn it on and off by unplugging it.
Even though these steps have never failed to resolve the issue for the moment, we've had to do these things far too often. Grrr! The stupid thing should just work.